Kids Helpline

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

Since 1991, Australia’s kids and young people have been turning to our professional, specialised counsellors, no matter who they are, where they live or what they want to talk about.

Over this time, we have responded to over 8 million contacts. For some young people, connecting with Kids Helpline has been a life-saving experience, while for others it’s about practical help and emotional support at the critical moment they need someone to listen.

A lot has changed in 29 years.

Our communities have changed, the issues kids face have changed, and the ways our counsellors engage with and help young people have changed.

What hasn’t changed is that Kids Helpline makes a difference to the emotional wellbeing and lives of our kids every single day — ensuring young people know they are not alone.